4. Managing Your Information
4.1. Data Security
We have established technical and organisational measures to protect against the loss, misuse, and/or alteration of your information. These measures vary based on the sensitivity of the information that we collect about you. However, we cannot and do not guarantee that these measures will prevent every unauthorised attempt to access, use, or disclose your information since, despite our efforts, no Internet and/or other electronic transmissions can be completely secure.
All data is protected via AES encryption, secure socket layer (SSL) transmission, multi-layered authentication, and continuous infrastructure auditing.
4.2. Data Retention
We retain the information we collect about you for as long as necessary for the purposes of our services or as long as we are legally required or permitted to do so, subject to the relevant requirements under the applicable law or regulations. All personal data is archived for a minimum statutory period of five (5) years or longer where mandated. Data storage complies with ISO 27001 and related standards.
4.3. Third-party Links and Services
This Privacy Notice applies to our Services only, and we do not exercise control over third-party sites related to our Services. The services may contain links to third-party service providers’ websites. If you use these sites, you acknowledge and accept that:
You are sharing your information with such third parties.
We are not responsible for the content or privacy practices of such third-party websites or services.
Third-party sites may place their own cookies, plug-ins, or other files on your computer and collect your personal information.
The collection, use, and disclosure of your information will be subject to the privacy policies of the third-party websites or services, and not our Privacy Notice. Therefore, you should read the privacy statements of third-party sites you use.
4.4. Account Security Responsibilities
You as a user are responsible for maintaining the confidentiality of your Importapay account login credentials, including your:
Username
Password
Two-Factor authentication (OTP)
You must not share any of these credentials with a third party. Any action taken using your credentials will be considered taken by you.
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